Shipping Policy
Last updated: July 2025
Where We Ship
Lamora ships to all governorates across Egypt. We do not currently offer international shipping.
Production & Delivery Time
Every Lamora piece is made to order — crafted exclusively for you from the moment you place your order. We do not hold ready-made stock.
| Stage | Timeframe |
|---|---|
| Production (handcrafting & finishing) | 3–5 working days |
| Cairo & Giza delivery | 1–2 working days after dispatch |
| Alexandria & Delta | 1–2 working days after dispatch |
| Upper Egypt & Remote Governorates | 2–3 working days after dispatch |
Shipping Fees
- Standard flat rate: LE 60 — delivered anywhere in Egypt
- Free shipping on all orders over LE 2,000
Payment Methods
We accept Cash on Delivery (COD) nationwide. Payment is collected by the courier at the time of delivery. Online payment is also available at checkout.
Order Tracking
Once your order is dispatched, you will receive a WhatsApp notification with your tracking number and courier details. You can also contact us directly at any time.
Delays
While we make every effort to meet our delivery windows, occasional delays may occur due to courier operations, public holidays, or circumstances beyond our control. We will contact you proactively if your order is affected.
Contact Us
For any shipping-related enquiry, please visit our Contact page or reach us on WhatsApp. We respond within a few hours on business days (Sunday–Thursday).